Client: Mass General Brigham · Remote

• Building an Internal Developer Portal (IDP) for Mass General Brigham — self-service provisioning of VMs and storage for clinical researchers, golden path architecture extensible to additional resource types.
• Boosted release velocity 60%+ by designing and standardizing GitLab CI pipelines and Terraform-based infrastructure automation with reusable modules and golden path templates.
• Architected migration from monolithic repository structure to independently deployable services, reducing deployment friction by 40%.
• Built AI-assisted AWS Security Group optimization tool using VPC flow logs to derive least-permissive rule sets, eliminating 90% of manual security operations overhead.
• Established cloud infrastructure standards and deployment golden paths adopted across product teams, improving consistency, onboarding speed, and operational confidence.
• Created Azure DevOps onboarding curriculum for engineering teams expanding into Azure.

Remote

• Contributed to CI/CD pipeline development and maintenance on AWS, supporting Marriott’s hospitality technology platform.
• Built and maintained automated file transfer workflows using Apache NiFi, improving reliability and throughput for data movement across the platform.
• Participated in architecture and planning discussions around Dynatrace APM adoption and observability strategy.

Remote

• Led organizational transition from DevOps to SRE discipline, embedding reliability principles into engineering culture and shifting production ownership to product teams.
• Implemented Datadog and Dynatrace observability stack, reducing MTTD by 40% and MTTR by 20% across critical financial processing services.
• Partnered with the incident management team to mature on-call rotations, runbooks, escalation paths, and blameless post-mortem frameworks.
• Mentored engineering teams on SRE principles — SLIs, SLOs, error budgets, and the Four Golden Signals.

Remote / Collierville, TN

• Owned release management and SRE for Hilton’s web and mobile app rebuild — driving the engineering, process, and cultural changes that took the organization from monthly releases to daily, with the infrastructure in place to move toward release-on-demand. Maintained 99.9%+ availability across web and mobile properties serving millions of guests globally throughout the transition.
• Led a 23-member Release & Reliability Engineering team of top performers to support the demands of Hilton’s cloud-native transformation.
• Managed $5M+ vendor relationships with Akamai and Dynatrace, driving strategic alignment and delivering measurable platform improvements.
• Championed “You Build It, You Run It” engineering culture — embedding dev ownership of production reliability through architecture decisions and influence. Teams that own their 2am incidents write fundamentally better code.
• Launched a dedicated performance engineering function from scratch — establishing the discipline, tooling, and practices that supported software engineering teams across the platform.
• Delivered $400K in annual infrastructure savings through Akamai Image Manager optimization.
• Blocked 90%+ of malicious bot traffic via Akamai Bot Manager, protecting platform integrity and reducing fraudulent activity.
• Integrated Dynatrace APM across the platform, accelerating incident detection and resolution by 20%.
• Managed JFrog Artifactory as the enterprise artifact repository — dependency governance, reproducible builds, and secure artifact delivery across all engineering teams.

Westlake, TX

• Architected and built an on-demand CI/CD provisioning system using Terraform on private cloud infrastructure — spinning up ephemeral Jenkins instances, loading pipelines from Git, streaming logs to ELK for persistence, and tearing down on completion. Reduced environment provisioning from hours to minutes.
• Modernized DevOps practices through Ansible-driven configuration management and IaC, accelerating delivery cycles by 25%.
• Standardized CI/CD tooling and pipeline patterns across multiple engineering teams, improving consistency and reducing deployment risk.

Plano, TX · Operated high-availability infrastructure on AWS and OpenStack, led a “You Build It, You Run It” transition, and drove a company-wide Agile transformation.

Southlake, TX · Technical lead across major product initiatives — early AWS + Akamai performance POCs, Java web application frameworks, and open-source frontend performance tooling.

Carrollton, TX · Built a multi-device identity verification and mobile boarding platform (voice recognition, wireless devices, barcode scanning) — a precursor to the modern mobile boarding pass, including Lufthansa’s m-Barq deployment.

Fort Worth, TX · Rapid prototyping of emerging travel technology — including a browser-embedded Sabre terminal emulator deployed to 200,000+ travel agent desktops and early mobile flight-status implementations.